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Payment Options

Effective Date: April 7, 2025

1. Introduction

At Ebike Horizon, your convenience and security are our top priorities. We offer a variety of secure, easy-to-use payment options for customers shopping within the United States. All transactions are processed in compliance with U.S. laws and e-commerce standards.

2. Accepted Payment Methods

2.1 Credit and Debit Cards

We accept all major credit and debit cards, including:

  • Visa

  • Mastercard

  • American Express

How it Works:

  1. Select your card option at checkout.

  2. Enter your card number, expiration date, and CVV code.

  3. Your payment is securely processed through our encrypted payment gateway.

  4. Once approved, you’ll receive an order confirmation email.

2.2 PayPal

Pay quickly and securely using your PayPal account.

How it Works:

  1. Choose PayPal as your payment method during checkout.

  2. You will be redirected to the PayPal login page.

  3. Log in and confirm your payment.

  4. After confirmation, you'll return to our website with your order details.

2.3 Apple Pay & Google Pay

We also support express checkout using Apple Pay and Google Pay on compatible devices and browsers.

How it Works:

  1. Select Apple Pay or Google Pay during checkout.

  2. Confirm your payment using Face ID, Touch ID, or passcode.

  3. Once confirmed, your order will be processed and you’ll receive a confirmation email.

3. Security and Data Protection

We use industry-standard measures to protect your information:

  • SSL Encryption: All data transmitted during checkout is protected using Secure Socket Layer (SSL) encryption.

  • PCI Compliance: Our payment processors comply with the Payment Card Industry Data Security Standard (PCI DSS).

  • For more information, please see our Privacy Policy.

4. Customer Support

If you have any questions or need help with your payment, feel free to reach out:

  • Email: support@ebikehorizon.com

  • Phone: 912-766-5355

  • Address: 12818 SW 8th St, Miami, FL 33184

  • Hours: Monday to Friday, 9 AM to 5 PM EST

5. Payment Confirmation

After successfully completing your payment, you will receive:

  • Order Confirmation: An email with your order summary and confirmation number.

  • Receipt: A digital receipt for your records.

If you don’t receive your confirmation email within 1 hour, please check your spam folder or contact our support team.

6. Currency

All transactions on our website are processed in U.S. Dollars (USD). Please ensure your card or account supports USD to avoid any conversion fees.

7. Fraud Prevention

We take fraud seriously and work to protect our customers:

  • We may conduct identity verification checks before processing orders.

  • Any suspicious or unauthorized transactions will be reviewed and potentially canceled.

8. Changes to Payment Options

We reserve the right to update or change accepted payment methods at any time. Changes will be posted on this page.

9. Terms and Conditions

By purchasing from Ebike Horizon, you agree to our Terms and Conditions and Return and Refund Policy.

Ebike Horizon
https://ebikehorizon.com
12818 SW 8th St, Miami, FL 33184
April 7, 2025